Run this program, which will allow you to select the audio source Line In. Bypass any errors you may get and allow the DOS window to close on its own. Installing the files from the website: INF files for conflicting Bt8xx hardware”. You may also want to seach for and remove any files that begin with:

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Download the driver and application and follow the instructions on the following page. Run this program, which will allow you to select the audio source Line In.

OR you may alternately use the following versions to address the problem: Download and install the WinTV Driver 3. Then click on OK. Search for your Hauppauge product by product code How hapaube find the product code of your Hauppauge product: It may be necessary to download the following 2 files, and copy them into the c: WinTV Driver and reboot Windows.

No Audio from the WinTV: The other numbers are related to the accessories which are on the product.


The external audio wire must be connected from the WinTV line out to the Line input of the soundcard. To install the new drivers, go to the appropriate page on the Hauppauge support site and follow the instructions for installing the Latest Applications and Driver Updates.


The driver for the device must be installed in order to run Prodinfo. SYS If no PVR drivers have been installed, you may download these files into a temporary folder on your wimxp drive, and point the driver installation to that folder. But if you are looking just for the Windows 10 driver, these are updated drivers which can be haapauge with Windows This indicates a driver installation problem.

Download and install the following files in this order: Please contact Hauppauge support at: Download and run the Hcwclear utility and run this to remove the existing WinTV files from the system. You may alternately use the provided software updates from our website.

Choose “total removal” and put a checkmark in the box for “Search all.

Hauppauge Support | Product Selector

You should see the WinTV listed here. If you are having problems: Here is where you will choose the source ie.

The latest versions of WinTV v8. The default capture and pause paths must be changed from C: You may also want to seach for and remove any files that begin with: Try reinstalling the latest WinTV driver.


Hauppauge Computer Works

Click on the “WinTV audio select” icon on the tray, which will open the dialogue. Windows 10 Drivers Windows 10 requires special drivers to avoid errors during the Hauppauge product installation.

You need to look at the first two numbers to determine the product type. INF files for conflicting Bt8xx hardware”. This is a known “feature” of the new release of Windows 10, related to video cameras but also affecting TV tuners and video recorders. Error when Recording video: Hauppauge Technical Support Contact Form. You may need to follow the “If you are having problems” instructions to first uninstall, and reload using the latest updates.